Withdrawal button

If you contracted a plan or an additional service through this site, you can withdraw from the purchase within 10 calendar days, without giving a reason and at no cost to you.

You don't need an account, a password or any prior step: fill in the form and send it. We'll reply within 24 hours to the email address you give us, and we'll show you an identification code for your request right away.

Article 34 of Law 24.240, article 1.110 of the Civil and Commercial Code, and Resolution 424/2020 of the Secretariat of Domestic Trade.